ABOUT US
A Legacy of Distinction.A Future of Prestige.
Nestled within the Sheraton Grand Opera Saigon Hotel, Palazzo Club is Ho Chi Minh City’s premier boutique EGM sanctuary, where world-class gaming meets bespoke hospitality. For more than two decades, we have been trusted for our standards, remembered for our service, and quietly admired for the way we host each guest with care, discretion, and style..
Our club features the latest state-of-the-art electronic gaming machines, including slots and various e-table games (Roulette, Baccarat, Sic-bo, and Blackjack), designed to offer seamless thrills at every touch. Besides, our exclusive High Limit area provides white-gloved service to VIP guests with elevated stakes in a refined, private setting.
Open 24 hours a day, Palazzo is a destination that moves at your rhythm. Here, loyalty is not measured only in points, but in recognition. Our membership program is thoughtfully designed to honour presence, preference, and connection that offers tailored privileges, insider invitations, personalised moments, and access that feels quietly earned.
Now, Palazzo Club enters a new era of prestige. Reimagined with contemporary allure, we continue to evolve beyond play for those who seek more than just a win; they seek a moment, a memory, a place they belong.
Core Values
We Champion the Game
We honour the thrill that brings guests here in the first place. Fair play, trusted systems, and responsible gaming are non-negotiables because real loyalty is built on integrity.
We Lead with Friendliness
Kindness, approachability, and generosity guide everything we do. The best hosts are those who make everyone feel at ease.
We Celebrate the Guest
Every interaction is an opportunity to make someone feel seen, valued, and delighted, because we believe real luxury is emotional.
We Serve with Style and Substance
From atmosphere to attitude, we express confidence and care. Every detail reflects thought without ever feeling forced.
We Build Community
We connect people through warmth, trust, and shared moments, creating a space that feels both exclusive and welcoming.
We Champion the Game
We honour the thrill that brings guests here in the first place. Fair play, trusted systems, and responsible gaming are non-negotiables because real loyalty is built on integrity.
We Lead with Friendliness
Kindness, approachability, and generosity guide everything we do. The best hosts are those who make everyone feel at ease.
We Celebrate the Guest
Every interaction is an opportunity to make someone feel seen, valued, and delighted, because we believe real luxury is emotional.
We Serve with Style and Substance
From atmosphere to attitude, we express confidence and care. Every detail reflects thought without ever feeling forced.
We Build Community
We connect people through warmth, trust, and shared moments, creating a space that feels both exclusive and welcoming.